Customer Support
We're Here to Help
At Convert Sail, your success is our top priority. Whether you're a new client with questions, an existing partner needing support, or just exploring how we can help grow your eCommerce brand — we’re here for you.
Need assistance?
If you’re running into issues, have a question about your landing pages, or want to talk through an idea, don’t hesitate to reach out.
📧 Email us at: alex@convertsail.com
📞 Call us at: 646-841-3280
We typically respond within 1 business day.
Refunds & Chargebacks
All payments made to Convert Sail are non-refundable. By working with us, you acknowledge and agree to our no-refund policy.
We invest significant time and resources into every project from day one, which is why we do not offer refunds or accept chargebacks under any circumstances.
If you have any concerns or questions about your service, we're always happy to discuss and resolve them — just reach out at alex@convertsail.com.